OGDEN, Utah (KUTV) — An Ogden resident, Nathan Kirkland, has faced a significant setback as his health insurance provider has refused to approve a crucial liver transplant from his brother.

In April 2024, while his wife was expecting their second child, Nathan was diagnosed with bile duct cancer.

“Our journey with cancer began in Utah, and at that moment, I was informed that I might not live to see my daughter’s birth in August,” he shared.

This devastating news left his family grappling with the reality of their situation.

“We had to ponder whether we should embark on the adventures we always dreamed about or make the most of our time together. Ultimately, we made some tough choices and resolved not to succumb to despair,” Kirkland explained.

He has tried various treatments for cholangiocarcinoma, the medical term for bile duct cancer, but has now hit a wall with chemotherapy. The next feasible step is to obtain a liver transplant.

For many individuals grappling with hilar cholangiocarcinoma, a liver transplant can offer hope for recovery, although there remains a possibility of cancer returning post-surgery. According to experts, navigating the treatment process is crucial for patient outcomes.

Having surpassed the initial survival expectations set by medical professionals, Nathan was hopeful about his upcoming liver transplant from his brother. However, he faced an unexpected hurdle.

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“I’ve been confronting insurance obstacles at every turn, and this latest challenge involves them deciding the fate of my life. Throughout this ordeal, we’ve learned that dealing with insurers is time-consuming, and unfortunately, time is something we no longer have,” Kirkland emphasized.

Until they reached the transplant stage, Nathan mentioned that his insurance had been continuously approving his treatment, with the procedure originally scheduled for February 14.

After receiving a denial letter on February 6, 2025, Nathan and his family have been in communication with Anthem Blue Cross Blue Shield, seeking clarity.

“Unfortunately, we’ve only received vague responses. We asked for the documentation justifying their denial, but we haven’t received any answers or supporting materials,” he remarked.

They have shared their plight on Facebook, where their story has resonated with many.

As Nathan and his family head to Pittsburgh for the transplant this Friday, they are still uncertain about what their insurance will cover.

KUTV reached out to Anthem Blue Cross Blue Shield, who stated that this is a matter requiring HIPAA authorization, which they are working on coordinating with the family.

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