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Jennifer Hooper, now 56, has faced significant challenges for the past four years, being unable to work or drive. On particularly difficult days, she struggles to prepare even a simple meal.

Her professional journey as a senior marketing director at a software startup came to an abrupt stop in July 2020 when she contracted COVID-19. What began as a mild fever and cough quickly escalated into overwhelming fatigue, cognitive impairment, blurred vision, dizziness, and persistent chest pain—symptoms that have remained relentless.

Hooper has been largely confined to her home in Portola Valley, battling to find medical professionals who acknowledge her ongoing symptoms seriously.

“I had one physician look at me with skepticism, implying that it wasn’t a serious issue,” she recalled, her voice raspy with emotion.

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Jennifer Hooper managing her health amidst Long COVID symptoms at home on Dec. 11, 2024. (Dai Sugano/Bay Area News Group)

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Hooper’s struggles are not unique; approximately 17 million adults in the U.S. experience long COVID, as defined by the CDC as symptoms lingering for at least three months. However, this condition remains poorly understood, with no FDA-approved treatments available.

This absence of effective solutions has left many patients desperately seeking physicians willing to explore innovative treatment options. Unfortunately, such practitioners are rare. A 2023 survey by the de Beaumont Foundation found that only seven percent of doctors feel “very confident” in diagnosing long COVID, with just four percent confident in managing the condition.

Research into long COVID is still in its infancy. A major challenge is the understanding that it may not be a singular ailment but rather a complex array of symptoms resulting from the coronavirus infection. Potential factors include remnants of the virus in body tissues, prolonged immune response issues, microscopic blood clotting, and changes to gut microbiomes. Additionally, long COVID is potentially linked to ME/CFS, a chronic fatigue syndrome triggered by infections from various viruses.

In mid-October of the previous year, Hooper had an appointment scheduled at the Stanford Post-Acute COVID-19 Syndrome Clinic (PACS), one of the few facilities in the Bay Area equipped with specialists knowledgeable about the needs of long COVID patients. However, due to overwhelming demand, her appointment was deferred until September.

“When you have to wait a year for a doctor’s visit, it clearly indicates a substantial gap between patient needs and available healthcare resources,” remarked Hooper, trailing momentarily in thought due to her brain fog. She added, “It’s critical that we find compassionate healthcare providers willing to listen and not dismiss the condition as psychological.”

Dr. Hector Bonilla, co-director of the Stanford PACS clinic, sees between 15 and 20 long COVID patients weekly. While the clinic is actively hiring more staff to shorten wait times, Bonilla highlighted challenges in attracting healthcare workers focused on long COVID treatment.

Dr. Hector Bonilla outside the PACS clinic...
Dr. Hector Bonilla, co-director of the Stanford PACS clinic, outside the facility on Sept. 12, 2022. (Dai Sugano/Bay Area News Group)

“Some providers either lack knowledge of long COVID or mistakenly perceive patients as hypochondriacs with unfounded health anxieties,” Bonilla explained.

Charlie McCone, 35, a former marketing and communications professional at a nonprofit in San Francisco, once enjoyed a vibrant lifestyle, cycling an average of 10 miles daily. However, after contracting COVID during the pandemic’s initial surge in March 2020, his life changed dramatically. Now, merely listening to music for half an hour or reading for ten minutes leaves him needing rest.

The most challenging symptom he experiences is profound shortness of breath.

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Charlie McCone finds relief using an inhaler for his Long COVID symptoms at home on Aug. 22, 2022. (Dai Sugano/Bay Area News Group)

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